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WHY QUEUE-IT

Ensure the success of your high-traffic sales & registrations

Take control of your online traffic with Queue-it to deliver fair & reliable experiences during peak demand
five stars
4.8 of 5 stars on G2
AWS Partner of the Year Badge
Why Leading Organizations Trust Queue-it

110+ billion visitors have passed through our customers' waiting rooms
The North Face logo
Ticketmaster logo
Tokyo Metropolitan Government logo
Sydney Opera logo
Cathay Pacific logo
Snipes logo
LSE logo
Vue Cinemas logo
Rapha logo
Rakuten logo
AXS logo
Currys logo
NY Philharmonic logo
Lilly Pulitzer logo
Bend Park and Recreation logo
The North Face logo
Ticketmaster logo
Tokyo Metropolitan Government logo
Sydney Opera logo
Cathay Pacific logo
Snipes logo
LSE logo
Vue Cinemas logo
Rapha logo
Rakuten logo
AXS logo
Currys logo
NY Philharmonic logo
Lilly Pulitzer logo
Bend Park and Recreation logo

Deliver on demand & delight customers

  • Prevent crashes, slowdowns & overselling with real-time control over the flow of traffic to your site
  • Ensure fair, reliable & transparent online experiences for your customers
  • Optimize your peak event planning to reduce stress on your staff & your infrastructure
Queue-it waiting room preview
1000+

customers trust Queue-it on their biggest days

75+

million visitors pass through our waiting rooms every day

1000s

of website crashes are prevented by Queue-it every year

Flexible, enterprise-ready traffic management

  • Integrate quickly with 25+ edge, server-side, client-side, or mobile SDK connectors
  • Configure the waiting room to protect any part of your site with an actions & triggers framework
  • One-time integration in under a day (60-minute "Hello World")

Explore Connectors

Queue-it connectors
  • Customize every aspect of the waiting room to match your brand & event—including languages, fonts, colors, imagery, URL, and favicon
  • Tap into queue psychology & improve the waiting experience with detailed wait info, real-time communication, and email notifications
  • Ensure fair access with first-in-first-out, randomization & prioritization mechanisms

Explore User Experience

  • Queue-it is fully compliant with GDPR, CCPA, HIPAA and PCI DSS legal frameworks
  • You can choose whether your servers reside in the European Union, the United States, Brazil, South Korea, or Japan, based on your requirements
  • Queue-it’s default waiting room page is partially compliant at WCAG 2.1 (Level AA) on desktop, tablet, and mobile

Explore trust center

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  • Our global team of peak traffic experts are available 24/7/365 to support you on your biggest days
  • Get dedicated support with integration & on-call assistance for your first events
  • Customers give Queue-it a 9.8/10 Quality of Support rating on G2

Explore Reviews

Abstract
Diagram of how Queue-it works
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Abstract

Reduce scaling costs, stress levels & support requests

Peak traffic without Queue-it


Scaling costs surge exponentially
Bottlenecks fail, causing crashes & overselling
Customers miss out as bots snatch up product
Frustrating online experiences shatter brand trust

Peak traffic with Queue-it*


33% savings on database scaling
85% of customers sell product more efficiently
85% of customers say their sales are fairer
84% say their online experience improved

* Based on 214 survey responses from Queue-it customers (2024). See the results.

Queue-it customers are happy customers

60

Net Promoter Score (NPS); the SaaS industry average is 36

94%

Customer Satisfaction Score (CSAT); the SaaS industry average is 78%

4.8/5

Rating on G2 from 128 Queue-it customers

Explore the Queue-it difference

How to choose your virtual waiting room

Blog

Virtual waiting room buyer's guide: How to choose your online queue system

Read more

ROI brand revenue

Blog

The ROI of Queue-it part I: Capitalizing on peak events & protecting your brand

Read more

Waiting room gallery

Resource

Virtual waiting room gallery: Better custom themes for a better customer experience

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Queue-it customer survey: Real virtual waiting room results from real customers

Blog

Queue-it customer survey: Real virtual waiting room results from real customers

Read more

Run sales with confidence, no matter the demand